Contacts
Working time support
We tried to make our customer service as much as possible and are available to communicate with you 24 hours a day. For the convenience of solving your questions on the order, you can write to us in an online chat, or fill out the form below.
Most of the answers to your questions, we gathered at the FAQ page
We reply to over 90% of your email enquiries within 1 hour.
Questions related to the processing of orders: order@cosmostore.org
Cooperation proposals: advert@cosmostore.org
Opening office times
Mon - Fri: 09:30 am - 12:30 pm & 02:30 pm - 05:30 pm
Sat: 09:30 am - 12:30 pm
Sun: Closed
This website operates under the Agency agreement from the individual entrepreneur, the more detailed information you can get in the user agreement.
Our warehouseWe have warehouse in Hong Kong. All the cosmetics stored in the required conditions. We carefully monitor the expiration dates of cosmetics. We try to provide the best service for you. |
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Our publications
Natural Hand Creams For Winter Nourishment
We are harsh on our hands lately, when we are sanitizing it all the time during Covid. We might have get used to the action, our hands are not. Don’t want to see bleeding cuticles during cold, dry winter?
Get Ready For the Best Kisses With These Lip Care Essentials
Our lips require protection from the sun rays and nourishment during cold winter days. Learn everything about effortless lip care routine.
Living with Dry Hair: Solutions For Most Common Issues
Dryness of hair can be a true nightmare. It requires more than just regular cleaning and cutting. Want to build a healthy routine for dry hair? Check our guide!